How do I let British Gas know I have moved house?
If you just have energy with us, you can tell us about your change of address up to 28 days before your move date. Send us a meter reading before your move to get an accurate final bill. And let us know if you want to close your account. HomeCare customers will need to contact us on or after they’ve moved home.
How do I speak to someone at British Gas HomeCare?
Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone.
Can I switch energy supplier as soon as I move in?
You can only switch supplier or tariff from the day you become responsible for the property. Switching won’t happen straight away so you’ll have to pay at least one bill with the current supplier.
Do you take the smart meter when you move house?
The simple answer is no. When you move from one property to another, you will leave your smart meter behind. However, there are lots of ways to make the process of moving easier when it comes to managing your energy needs.
Will British Gas charge me for leaving?
If you’re on a fixed rate deal, there’s often an exit fee if you switch before your tariff ends. But if you leave in the last 49 days (i.e. seven weeks) of your contract, there’s no penalty to pay.
Will hive still work if I leave British Gas?
Do I need to be with British Gas to have Hive? No, any Hive products can be installed no matter who provides your energy.
Is it possible to speak to someone at British Gas?
Live customer service representatives from British Gas are available from 8am to 10pm Monday-Friday, from 8am to 6pm Saturday-Sunday. For Priority Services Register you need to dial 0800-072-8625. For The National Gas Emergency you need to dial 0800-111-999. For Account enquiries you need to dial 0330-332-0977.
Is there an 0800 number for British Gas HomeCare?
Making a claim For breakdown or repairs call 0800 048 1000. Our breakdown line is open 24/7 (calls to 0800 numbers are free). You can also book an engineer online at britishgas.co.uk/breakdown or use the British Gas App.
What do you do when you move your gas and electric to a new house?
Before you move home
- Step 1 – notify your current energy supplier.
- Step 2 – take a meter reading on moving day.
- Step 1 – find out which energy company supplies your new home.
- Step 2 – give the existing energy supplier meter readings.
- Step 3 – check you are getting the best deal on your gas and electricity.
When moving when should I transfer utilities?
Start the Process of Setting Up Utility Services Early to Ensure that You Do Not End Up Moving Into a Cold, Dark Apartment. It may typically take roughly three days to a maximum of two weeks to get the thing set up. The best thing: To start off early.
What do I need to do when moving into a new house?
10 Important Things to Do When Moving into a New Home
- Do a Walkthrough.
- Child/Pet Proof (if Necessary)
- Figure Out What’s Going Where.
- Make Sure That Your Utilities Are Set Up.
- Locate the Fuse Box and Water Valve.
- Do a Deep Clean.
- Prioritize Repairs.
- Change Your Locks.
How do I find out who supplies electricity to a new house?
If you’ve just moved to a new property and don’t know who your gas or electricity supplier is, it’s usually easy to find out. The simplest way to find out who supplies your energy is to ask the letting agent, landlord or the previous tenant of your property.
How do I contact British Gas moving home?
To complete your British Gas moving home process you can either give them a call on: 0800 072 8625 or do it online yourself. If you visit our online moving home platform we can help you get set-up with British Gas or any other supplier within minutes.
Do you have to take out home care policy with British Gas?
Covers repairs to thermostats and the boiler programmer as well as the boiler itself. Instead of taking out a HomeCare policy, you can take out cover for boiler breakdowns only. This does not include an annual service for your boiler. Central heating breakdown cover: included in HomeCare Two, Three and Four.
How do I change my address on my British Gas account?
How to change your address details or the name on your account. Moving home. Tell us where you’re moving to Moving home? We need to close your old account and open a new one at your new address. Just tell us your move date, your new address and the products you’re taking with you. We’ll do the rest. You don’t have to give us a meter reading.
When to tell British Gas about your move date?
If you just have energy with us, you can tell us about your change of address up to 28 days before your move date. Send us a meter reading before your move to get an accurate final bill.