Is Viagogo a scam site?
Do not purchase anything through Viagogo. Tickets provided were invalid and double the price. This company is an absolute scam, please beware and do not purchase any tickets through them.
Are Viagogo tickets fake?
Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britain’s largest ticket resale platform. Walker said the test purchases were “indisputable evidence of speculative ticketing, which is fraud”.
Is it safe to buy from viagogo?
The resale of football tickets is illegal under anti-hooliganism laws unless they are sold through the club’s authorised service. This service is often provide through a partner like viagogo or StubHub. There are currently no laws governing the re-sale of tickets for other sports, concerts and the theatre.
How does viagogo work?
When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. 2.16 Claims under the viagogo Guarantee.
Does viagogo refund?
By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. 6.8 All Sales are Final. All sales and bids are final. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets.
How do I cancel my viagogo ticket?
It’s not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the “Sell” link on the event that you have tickets for.
Is it safe to use viagogo?
If you need to buy second-hand, know the risks. First, don’t use Viagogo. They can’t be trusted. Second, your ticket could be fake or the venue may not let you in with a second-hand ticket.
How do I get my money back from viagogo?
Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund.
What happens if show is Cancelled with viagogo?
If an event is cancelled – you do not have to do anything. We will contact you. You will be entitled to a full refund or a 125% voucher.
How do you contact viagogo?
How do customers contact viagogo? viagogo provides online help and customer service by email. Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected] If the enquiry is urgent, we’ll call the customer to discuss it.
How long do viagogo tickets take to arrive?
Delivery Information: Tickets for live events are often not released until very close to the event date. Therefore, you should expect to receive your tickets 3 days before the event. We will notify you by email when your e-tickets are ready to download and print.
How do I complain to viagogo?
– Following investigation, we will contact you with the outcome within 20 working days. – In the event you are unhappy with our decision and wish to take your complaint further please send your correspondence to the address below. Our customer support helpline is: 020 3137 6080 (UK) or +44 20 3137 6080 (outside UK).